Licensed | Bonded | Insured | NMLS #2823628 | BBB Accredited | EverChain Certified
The Future of Accounts Receivable Management Is Here
Powered by the industry's first complete unified intelligence network.
01 For clients
Strategy Without
Compromise
- 01Capital Review Management runs on a proprietary unified intelligence system
- 02Every account reviewed, analyzed and documented before contact begins
- 03Proprietary workflows that adapt to how each consumer actually engages
- 04Designed for maximum liquidation and efficient turnaround time
- 05Documented start to finish for full compliance and litigation-ready analysis
02 For consumers
The Best Digital Resolution
Customer Experience
Accounts are placed with Capital Review Management by our clients for a limited period of review and resolution. While your account is with us, you choose the plan, the date, and the method — options that may not be available after it returns.
- 01Resolve online, at any hour
- 02Flexible plans and dates
- 03Live interactive chat
- 0424/7 access to account documents
- 05Notified when review is complete
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The System
Capital’s Unified Intelligence System
A proprietary platform for automated recovery, liquidation and operations, developed entirely in-house — and built to deliver industry-leading liquidation results, 24 hours a day.
How an account is handled
Every account is reviewed, scored and documented for maximum liquidation before contact begins, then worked through workflows that adapt to how each consumer actually engages — not one fixed call schedule applied to everybody.
Consumer portal
Secure self-service for payment, validation requests and disputes, available at any hour.
12 C.F.R. § 1006.42 delivery of disclosuresAdaptive workflows
Our system sequences channel, timing and cadence to how a consumer actually engages, inside documented governance and with human review of every decision affecting a consumer.
12 C.F.R. § 1006.14 frequency · 12 U.S.C. § 5531 UDAAP governanceComplaint handling
Routed to Compliance, answered in writing, tracked to resolution and reported to the client.
12 U.S.C. § 5493(b)(3) complaint responseEvidence, preserved
Every consumer contact is preserved exactly as sent — timestamped, IP-stamped, and unaltered. When a claim arrives, we produce the record, not a recollection.
Compliance protocols built in
Disclosures, contact windows, frequency limits and consent are enforced by the system itself, on every account, on every channel.
Always on
The system works 24/7 — accounts resolve in the portal at any hour, and every action lands in the same audit trail.
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Compliance
Compliance Controls
These controls are not a policy binder. They are built into Capital’s unified intelligence system — every disclosure, contact window, frequency limit and consent check is enforced by the system that does the work. Compliance in action, as a system. Its foundation is the Fair Debt Collection Practices Act — and the best digital resolution experience we can give the consumers we work with.
Every control, its governing authority, and its policy reference — on our Compliance page
Placement
Working With Capital Review
A third-party collection agency, retained for a limited period. We do not purchase portfolios, and we are not a first-party servicer — our clients hold portfolios that need to be liquidated, or accounts that have gone delinquent, and we never compete to buy the paper we are trusted to work.
What engaging us does, and does not, change
Engaging us does not remove your compliance responsibility — nobody can sell you that. What we take on is the work of it: processes that are documented and reviewed, a control set you can inspect line by line, and full transparency into how your accounts are handled. The burden on your team gets lighter because it is carried, not because it was moved.
If you are looking to sell a portfolio
We do not buy receivables. We do maintain a portfolio liquidation network, and we can introduce industry partners who work directly with us.
